How long is the delivery time?
For standard products, they can be shipped within 7 days after receiving the advance payment. For special requirements, the production time is approximately 15-30 days.

What should I do if there are quality issues with the product?
After-sales service is our top priority. First, our forklifts undergo strict quality checks and operational tests before leaving the factory, ensuring an extremely low fault rate. If any issues arise after receiving the product, our experienced English-speaking support team can provide immediate video assistance to diagnose the problem. If the issue involves accessories, we will send replacements. For other issues, we will resolve them quickly and professionally through clear communication. Core components, such as the motor, come with a one-year warranty.

Is this simple forklift safe for lifting heavy loads?
Yes, safety is our top priority in forklift production. Our simple forklifts feature a reinforced chassis, overload protection, and a reliable braking system to ensure safety during lifting. Additionally, the forks are made of high-strength steel to prevent deformation and to avoid sudden drops of goods.

What are the main applications of this simple forklift?
This simple forklift is designed for various material handling tasks in warehouses, factories, logistics centers, and construction sites. It is ideal for short-distance transportation, pallet stacking, and loading/unloading tasks. Due to its compact design, it is also suitable for small spaces, such as retail stores and supermarkets.

Is the product easy to operate and maintain?
Yes, it is very user-friendly. Once you receive the forklift, you can quickly assemble and operate it by following the instruction manual or video tutorial. It requires minimal maintenance—just routine lubrication and battery checks. If you have any questions, our team is available for direct support.