After-sales service is our primary focus. First, our products undergo machine operational testing before leaving the factory to eliminate any potential issues, resulting in an extremely low fault rate. If a problem arises once you receive the product, we have a first-rate English-speaking team ready to identify the issue via video immediately. If the problem is with the product's accessories, we will send replacements. For other issues, we will resolve them swiftly and professionally through patient communication. Core components like motors have a one-year warranty.

For standard models, such as those with a 6-meter height, we have stock available and can ship within 3 business days. However, for other heights and custom models, we produce orders sequentially. Typically, we can complete up to 5 sets within 7 working days and up to 20 sets within 15 working days. The quickest you can receive your order generally depends on the shipping time plus three days. For specific shipping times, please contact us anytime.

Safety is our priority in producing this electric scaffold. We have experimented with and improved this model by adding safety features such as guardrails, limiters, and fall arrestors to ensure its safety during operation.

This electric scaffold is movable and foldable, allowing for indoor and outdoor use. If you need to use it indoors, you can customize the number of steel tube sections to reduce its resting height for easy indoor access. This product is suitable for indoor decoration, advertisement installation, air conditioning installation, and other high-altitude construction tasks.

Yes, it's straightforward. Once you receive the goods, you can set up and operate the scaffold by following the video instructions provided, with no technical difficulties. The product is packaged in wooden crates, the product has strong durability and expected lifespan. It is easy to maintain and if you have any further questions, please contact us directly for an immediate response.